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Cookie policy · Updated October 27, 2026

What this policy covers

Cookies are small browser records. Local and session storage are similar technologies used to remember settings. This policy describes storage used by Run It Right Web Solutions, LLC. Contact hello@rirweb.com with questions.

Necessary account and security functions

Better Auth uses protected account-session cookies to keep an authorized user signed in. A session can last up to seven days unless you sign out, it expires, or access is revoked. Cloudflare security services, including Turnstile verification on forms, may process connection and browser signals and use storage necessary to prevent abuse. These functions are not advertising tracking.

Preferences on your device

The local-storage item rirweb-consent records your analytics choice, policy version and saved time for up to 180 days. Expired or old-version choices do not authorize analytics. The session-storage item rirweb-exit-offer remembers that the website-review offer has already appeared in the current tab session. It does not contain your form details and is not used to follow you across websites.

The session-storage item rirweb-plan-cart remembers the service IDs you select for a proposal during your current browser session. It does not store contact or payment details.

Optional analytics and advertising

Google Analytics 4 is configured through Google Tag Manager for production public pages. Its script loads only after a current analytics opt-in; rejecting or closing the choice leaves analytics off. Advertising tags are not enabled. Google may set analytics cookies, including _ga and _ga_*, to distinguish visits. Their provider/configuration lifetimes may extend up to two years; our application requires renewed consent after 180 days. Withdrawing consent removes matching first-party Google Analytics cookies and reloads the page to stop the loaded tag. Optional categories default to off. If a supported browser sends Global Privacy Control, analytics and marketing preferences remain off.

Human chat on request

Chatwoot’s script is not loaded just by opening R-bert. Choosing human chat connects to Chatwoot to provide the requested conversation; it may use its own session storage or cookies. Closing the widget does not necessarily remove its stored records. You can contact us by form or telephone instead. R-bert’s conversation is not automatically forwarded.

Payment and external services

Stripe-hosted checkout and billing pages may use their own necessary storage and fraud-prevention technology. Other external websites linked from this site apply their own policies. Review those providers’ notices when using their services.

Your controls

Use Cookie Preferences in the footer to review or change optional choices. You can also clear or block storage through your browser. Blocking necessary cookies may prevent account sign-in or form verification. Clearing session storage can cause the exit offer to be shown again during a later eligible visit.

Changes

We will update this policy when the relevant services or storage practices change. Our privacy policy explains the wider use of personal information.

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R-bert

AI website assistant

Ask about our services, IT support, or working together. Answers link to our published guides.

Hi, I’m R-bert, your Run It Right AI assistant. I can help with services, website questions, or arranging a call. What are you working on?

Automated answers can be incomplete. Questions are processed by Cloudflare. Please keep account credentials and private information out of chat.

Human chat is handled by Chatwoot. Your AI conversation is not sent automatically. Please keep sensitive information out of chat.

Send a project inquiry

Essential storage supports sign-in, security and your saved preferences. Optional analytics loads only when configured and allowed by your choice. You can change or withdraw optional consent here.

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